Shipping Policy


Thank you for visiting and shopping at POPTEX. Following are the terms and conditions that constitute our Shipping Policy. We have package pickups from FedEx, UPS and USPS, so if you order before they pickup, it will ship that day. If your order is made after the daily pickup, it will ship the next business day. (we don't have pickups on Saturday or Sunday)

Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Economy Shipping (slower) – Orders will take a little longer to get to you and are shipped via Post Office, UPS or FedEx. These can only be shipped to residential addresses. Transit time is 3-7  business days.

Standard Shipping (faster) – Depending on the size of your package, we will ship your order via USPS Priority Mail, FedEx or UPS Ground. Transit time is 2-5 business days, depending on where you live in relation to our shipping address in California.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.


POPTEX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship outside the U.S. and all shipping costs and delivery times are calculated at checkout.

Refund Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.