We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form.
You can purchase on our website using a debit, credit card, net banking or UPI. Additionally, we support Paypal, Apple Pay, Google Pay, and other wallets. You can choose these payment methods at checkout.
We do accept exchanges and they follow the same conditions as returns. - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have in its original packaging with all the tags etc. - The return or exchange request is made within 30 days of delivery To request an exchange, please submit your request via "contact us" form. A member of our support staff shall respond as soon as possible.
If you wish to cancel your order, you can send an email or call customer support infp@poptex.com.
Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.
You can also get logistic information by entering your order number inside the tracking order on the website.
There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay.
We guarantee any of our products made by us and sold through our online store to be free of defects.
Only one coupon can be used on a single transaction or a cart. You can however add multiple items to one cart to use one coupon and avail discounts.